CURRICULUM VITAE

Jasper Fabe

ADMINISTRATIVE ASSISTANT • AUTOMATION & WORKFLOW SPECIALIST

✉ jasper@jasperfabe.com    ⌖ Philippines (Remote)

PROFESSIONAL SUMMARY

Detail-oriented Administrative Assistant with 10+ years of remote experience supporting business operations through organized data management, streamlined workflows, and process automation. Builds automation systems using Zapier and Make to handle repetitive administrative work — data entry, batch updates, document processing, and system integrations — freeing teams to focus on higher-value tasks. Experienced in database and CRM administration (HubSpot, Zendesk, Gorgias), vendor and stakeholder coordination, and cross-platform data organization across business and e-commerce systems. Uses generative AI tools (ChatGPT, Claude, Gemini) daily to speed up content creation, documentation, and administrative output. Known for accuracy, reliability, and a track record of cutting processing time by up to 30% and data-entry errors by 95% through smart systems and consistent follow-through.

CORE COMPETENCIES

  • ADMINISTRATIVE & EXECUTIVE SUPPORT
  • WORKFLOW & PROCESS AUTOMATION
  • DATA ENTRY & DATABASE MGMT
  • CRM ADMINISTRATION
  • DOCUMENT & FILE MANAGEMENT
  • VENDOR & STAKEHOLDER COORDINATION
  • PROJECT & TASK COORDINATION
  • AI-ASSISTED PRODUCTIVITY TOOLS
  • CUSTOMER & CLIENT SUPPORT

PROFESSIONAL EXPERIENCE

March 2021 — September 2026

REMOTE · UNITED STATES

Fire & Pine

ADMINISTRATIVE & AUTOMATION SPECIALIST

  • Provided day-to-day administrative support across multiple business platforms (Shopify, Etsy, Faire), maintaining accurate product records, catalog data, and documentation for a multi-channel operation.
  • Built automated workflows using CSV batch imports/exports and cross-platform data syncing (Shopify, MarketTime, Emun Vendor Portal) to eliminate manual order-processing steps and reduce turnaround time.
  • Standardized data classification and record-keeping (SKU/UPC systems) using Google Sheets and backend database tools, improving accuracy and searchability across systems.
  • Managed vendor and partner correspondence, coordinating B2B/licensee onboarding and maintaining up-to-date partner records in HubSpot and Shopify databases.
  • Administered a centralized task-tracking system in Monday.com, organizing production data and timelines to keep cross-functional teams aligned.
  • Prepared production-ready documents and graphic assets in Photoshop according to project specifications, supporting on-time deliverables.

August 2015 — December 2020

REMOTE · UNITED STATES

Sales Fury

ADMINISTRATIVE SUPPORT SPECIALIST

  • Organized and cleaned product and records data across multiple platforms, improving overall data reliability by approximately 40%.
  • Built and maintained an automated inventory tracking system that reduced data-entry errors by 95% and kept records continuously up to date.
  • Provided research-based administrative support for pricing and business decisions, contributing to a 20% increase in profit margins.
  • Maintained and updated content and documentation processes, improving search visibility and audience engagement.
  • Compiled and analyzed on-site behavior data to support layout and content decisions, contributing to a 25% increase in conversions.

May 2013 — August 2015

REMOTE · PHILIPPINES

Airbnb

ADMINISTRATIVE & CUSTOMER SUPPORT SPECIALIST

  • Managed high-volume data entry for customer interaction logs, improving processing speed by 30% and reducing errors.
  • Delivered live customer support during scheduled shifts, resolving issues in real time and maintaining a 95% satisfaction rating.
  • Maintained and updated multilingual support documentation, improving engagement in non-English-speaking regions by 40%.
  • Led a cross-functional project integrating CRM and support data systems, enabling personalized replies and more efficient team workflows.

TOOLS & TECHNOLOGY

AUTOMATION & AI

  • ZAPIER
  • MAKE
  • CHATGPT
  • CLAUDE
  • GEMINI
  • PERPLEXITY

ADMINISTRATIVE & PRODUCTIVITY

  • GOOGLE WORKSPACE
  • MICROSOFT 365
  • ASANA
  • CLICKUP
  • TRELLO
  • NOTION
  • SLACK
  • CANVA

CRM & COMMUNICATION

  • HUBSPOT
  • ZENDESK
  • GORGIAS
  • TIDIO
  • GO HIGH LEVEL
  • STRIPE

DATA & SYSTEMS

  • GOOGLE SHEETS
  • MONDAY.COM
  • SHOPIFY
  • WOOCOMMERCE
  • AMAZON SELLER CENTRAL

OTHER PLATFORMS

  • ETSY
  • FAIRE
  • KLAVIYO
  • SEMRUSH
  • AHREFS
  • GOOGLE ANALYTICS

Want the full picture?

References and detailed case notes available on request.